Job Title: Ink Jet Printer Technician
Full-time
Job Description:
- Resolve customer inquiries; issues, usage and needs
- Determine root cause issues through troubleshooting steps
- Evaluate supplied software by studying user objectives and specifications, testing software compatibility with existing hardware programs
- Travel, visit customers, represent LogoJET professionally
- Handle escalated cases, communicate with owners and operators
- Listen and understand customer needs. Act on behalf of LogoJET and offer resolutions
- Conduct scientific testing and research
- Prepare written reports and articles on findings
- Present new data and training to broader team
- Ability to produce quality prints (color, size, material, finishing, quality and content based on customer specifications)
- Accountable full written manuals
- Technical writing and Documentation
- Organize complex data, present in clear form
- In depth knowledge of mechanics of ink jet printers
- 5-10 years’ experience printer repair and color management in Ink Jet Print Industry
- Working knowledge of equipment and operating procedures
- Understanding of process color, CMYK, icc color profiling
- Expert in color management preferred
- Advanced experience in Adobe Creative Suite software
- In depth knowledge of Production workflow
- Expert with RIP software
- Understanding of Automation Software
- Knowledge of Microsoft Office
- Fully understand mechanics of an inkjet printer
Skills
- Excellent communication skills
- Presentation skills
- Organization and follow up
- Project management
- Ability to organize and complete multiple projects and meet deadlines
- Analytical and problem-solving skills
- Takes direction well
- Adapts to changing timeline
- Prioritize
- Ability to define problems
- Accountability
Personality
- Self-motivated is a must
- Working at high speeds in a fast pace environment
- Eager
- Detail oriented
- Works well with cross functional teams
Education
- Bachelor’s degree required
- English/Spanish Bilingual is a plus
To apply, email resume to Tracy@exexp.com.
Date Posted: 12/6/17