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Ink Jet Printer Technician

LogoJET/Lafayette, LA
Job Title: Ink Jet Printer Technician
Full-time
Job Description:
  • Resolve customer inquiries; issues, usage and needs
  • Determine root cause issues through troubleshooting steps
  • Evaluate supplied software by studying user objectives and specifications, testing software compatibility with existing hardware programs
  • Travel, visit customers, represent LogoJET professionally
  • Handle escalated cases, communicate with owners and operators
  • Listen and understand customer needs. Act on behalf of LogoJET and offer resolutions
  • Conduct scientific testing and research
  • Prepare written reports and articles on findings
  • Present new data and training to broader team
  • Ability to produce quality prints (color, size, material, finishing, quality and content based on customer specifications)
  • Accountable full written manuals
  • Technical writing and Documentation
  • Organize complex data, present in clear form
Qualifications:
  • In depth knowledge of mechanics of ink jet printers
  • 5-10 years’ experience printer repair and color management in Ink Jet Print Industry
  • Working knowledge of equipment and operating procedures
  • Understanding of process color, CMYK, icc color profiling
  • Expert in color management preferred
  • Advanced experience in Adobe Creative Suite software
  • In depth knowledge of Production workflow
  • Expert with RIP software
  • Understanding of Automation Software
  • Knowledge of Microsoft Office
  • Fully understand mechanics of an inkjet printer
Skills
  • Excellent communication skills
  • Presentation skills
  • Organization and follow up
  • Project management
  • Ability to organize and complete multiple projects and meet deadlines
  • Analytical and problem-solving skills
  • Takes direction well
  • Adapts to changing timeline
  • Prioritize
  • Ability to define problems
  • Accountability
Personality
  • Self-motivated is a must
  • Working at high speeds in a fast pace environment
  • Eager
  • Detail oriented
  • Works well with cross functional teams
Education
  • Bachelor’s degree required
  • English/Spanish Bilingual is a plus
Contact:
To apply, email resume to Tracy@exexp.com. 

Date Posted: 12/6/17