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IT Help Desk Technician

Liskow & Lewis/Lafayette, LA
Job Title: IT Help Desk Technician
Full-time
Job Description:
  • Liskow & Lewis, APLC A regional law firm with offices in Texas and Louisiana is seeking an IT Help Desk Technician for its Lafayette, LA office
  • This is a full-time position, 8 am – 5 pm, Monday through Friday. Non-exempt position with a benefits package including health and retirement.
  • Job duties include:
  • Reporting directly to the IT Director, the Help Desk Technician is responsible for supporting 50+ end users, both in person and remotely, with various desktop, mobile and tablet devices
  • Microsoft Windows desktop support experience is required
  • This entry-level position will also be responsible for maintaining the computer hardware desktop environment by analyzing requirements; assisting in planning and implementing workstation roll-out projects; installing hardware and software solutions and providing hands on hardware diagnostics and repairs
  • HP Autonomy iManage and Microsoft Office Suite experience is preferred, and the ability to gain proficiency on these platforms will be necessary
  • The successful candidate will also be personable, possess good communication skills, and enjoy interacting with a diverse end user community
  • Excellent organizational skills and attention to detail is required. Responsiveness and time management will be critical components of the job
Qualifications:
  • One to three years working in a Helpdesk environment
  • Associate or technical degree preferred
  • High proficiency in all general hardware and software including Window 7/10, printing and desktop projects
Contact:
To apply, email resume to humanresources@Liskow.com.

Date Posted: 9/20/17