Job Title: Retail Sales Associate
Part-Time/Full-Time
Job Description:
- Provides support for other sales agents as needed to ensure optimal customer service.
- May be required to work in other locations that are in proximity to ‘home store’ to meet the needs of the business
- Continuously expands knowledge of current Cox products as well as competitor product offerings by participating in regular training classes inside and outside of the store
- Participates in workshops, special events, and product demonstrations to drive customer loyalty
- Ensures sales floor remains well merchandised, clean, and visually appealing at all times
- Participates in inventory cycle counts
- Assists with store opening and closing duties, maintaining proper cash handling metrics
- Executes promotions and campaigns designed to increase brand equity and achieve sales objectives
- Provides best-in-class customer service skills and aids customers in completing purchases and resolving issues; maintains polished and professional presence
- Explains, illustrates, demonstrates product and accessory capabilities and offers suggestions based on customers’ wants and needs
- Ensures individual sales, retention, and customer experience targets are met
- Assists with other duties as requested
- 1 or more year of experience preferred in related field (i.e. Sales, Retail Sales, etc.)
- HS diploma, GED or relevant work experience
- Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services
- Ability to lift 25-50 pounds to help manage stock room inventory
- Computer literacy with an aptitude for learning communication products, services, and accessories
- Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
- Strong interpersonal and communication skills to effectively sell products using a solutions-based approach
- Track record of high individual performance with demonstrated financial result in sales and retention
- Willingness to work a flexible schedule which includes weekends, evenings, and holidays
- Ability to meet established sales, retention, and customer experience targets
- Preferred Qualifications:
- Fluency in the Spanish language both written and spoken
- Cash handling and previous billing system experience
- Previous experience with store operational duties
- AS/AA or Technical Certification in related discipline desired
Apply online at https://cox.taleo.net/careersection/cox_externalcareers/moresearch.ftl?lang=en. Part-time Job Number: 174802, Full-time Job Number: 174801
Date Posted: 5/3/17