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System Analyst

CGI/Lafayette, LA
Job Title: System Analyst
Job Description: 
  • Includes analysis of business needs, documentation of requirements, and translation into proper specifications
  • The Web Content Management (WCM) team provides services to Cigna customers by updating, maintaining and customizing the content displayed on the various customer facing websites and portals used by Cigna delivered on desktop, tablet and smart phone applications. eg: myCigna.com, Cigna.com, HCP portal, CignaAccess.com as well as many public websites
  • GCMS provides new BA’s training and ongoing support as needed to develop business requirements, functional specifications documentation to support Web Content Management Systems (WCMS) project delivery
  • Training offered as needed to develop required technical understanding of requirements for Web Application requests from the business and transferring the knowledge to Technical Resources on the team
  • GCMS provides guidance and training to new comers around most effective use of Agile tools (such as Rally, JIRA) to support CMS projects in Agile methodology
  • As a GCMS System Analyst you have opportunities to work on domestic and international projects. eg: www.junsungki.com; www.Cigna.co.uk
  • Introduction and participation in JAD (Joint Application Development) meeting sessions, communicating with project stakeholders
  • Role responsibilities include providing status reports, documenting business/technical requirements, create web delivered content management user stories and business rules for Web based projects throughout project life cycle up to and through change control
  • Partner with QA and delivery team to determine required test data, QA scripts and support development
  • Project lifecycle evolution tracking, VersionOne/ Rally Agile Sprints supports
  • Supports CMS projects release activities and perform release check out in partnership with business owners and technical leads
  • Proficient in the tools required to perform duties include but not limited to VersionOne, Rally, Microsoft Office and SharePoint
  • Previous Systems Analysis experiences in myCigna, CignaAccess portals are big plus
  • Bachelor’s degree preferred but not required
  • Attention to detail and logic thinking
  • Working systems knowledge
  • Background on systems documentation
  • Business/Management of Information Systems majors preferred but not required
Apply online at

Date Posted: 9/7/2017