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Housing Case Manager

Outreach Center/Lafayette, LA
Job Title: Housing Case Manager
Full-time
Job Description:
  • Assess housing barriers of individuals and families experiencing homelessness to determine housing and service needs
  • Develop a housing procurement, financial, and self-sufficiency case management plan with clients. This shall include intake interview to determine client’s needs, goals, and eligibility
  • Provide mediation and advocacy with landlords on the client’s behalf to develop a workable plan to obtain and or maintain housing
  • Assist participants in locating and securing housing of their choice
  • Create and maintain consistent communication channels, both verbal and written, between several parties (i.e. tenant, landlord, referral source, collaborating agencies, debtors and creditors)
  • Serve as an ongoing liaison between property managers and participants as well as between participants and neighbors
  • Provide information and referral assistance regarding available support from appropriate social service agencies and/or community programs
  • Assist in development of and encourage adherence to a personal budget through pro-active housing and budget counseling sessions; provide budget counseling and education to assist clients in establishing payments plans for bills and past debts and to assist clients in obtaining and maintaining their housing
  • Assist participants in development of a strength-based/solution-focused individualized goal and action plan that promotes permanent housing and self-sufficiency; develop an effective, timely referral network in order to ensure ongoing direction and support as needed
  • Identify participant strengths and barriers to stability and assist participants to reducing barriers and linking to resources and services
  • Provide pro-active follow-up home visits to ensure stability and further progress towards self-sufficiency; this includes support, advocacy, reducing isolation, listening, problem solving, and identification of resources to assist with reintegration of participants in the community
  • Apply knowledge of residential lease contracts to educate clients of their rights and responsibilities
  • Maintain accurate daily logs records, monthly outcome reports, and files for each client
  • Transport clients as deemed necessary.  Transportation requirements should be limited to housing and job searches and occasional visit to relevant social service agencies
  • Collect and report program data, including but not limited to HMIS reporting and funders’ required data
  • Complete all appropriate monthly and annual report forms
  • Maintain a complete working file providing activity documentation and copies of all corresponding paperwork
  • Assume other responsibilities as assigned
Qualifications: 
  • Requires knowledge and belief in “Housing First” philosophy and strategies
  • Minimum Education Requirements: Bachelor Degree in Human Services preferred or a minimum of a two years degree in Human related services and two years related experience
  • Excellent communication skills, particularly listening, mediation, and writing skills
  • Possess strong organizational skills with ability to meet a demanding workload
  • Detail oriented to complete requirements of files and contract compliance
  • Creative thinker/adaptive personality
  • Knowledge or understanding of tenant’s rights and responsibilities as well as “strengths based” case management
  • Concentrated record keeping, budgeting, and mathematical skills; ability to produce required reports to federal, state. and local government agencies and funding sources
  • Demonstrated knowledge of community resources, social service agencies, and landlords
  • Fluency in the English language is required. Spanish speaking ability is an added asset, but is not required
  • Experience with computer and knowledge of Microsoft Office
  • Valid driver’s license and a car
  • Sensitivity to cultural and socioeconomic characteristics of population served
  • A commitment to empowering others to solve their own problems
  • A conviction about the capacity of people to grow and change.
  • The ability to establish and set appropriate limits with persons served to help them gain skills and confidence
  • The ability to work collaboratively with other personnel and/or service providers or professionals
  • The capacity to maintain a role to empower clients and to intervene appropriately to meet service goals
Contact:
If you are an experienced, compassionate, enthusiastic, Housing Case Manager and looking for a rewarding job with a fantastic organization, we want to talk to you. Email your resume to
outreachpr@gmail.com today.

Date Posted: 9/18/2017