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Service Technician

Acadian Total Security/Lafayette, LA
Job Title: Service Technician
Full-time
Job Description:
  • Install, maintain, and trouble shoot alarm equipment issues
  • Establish and maintain customer relations through pro-active and effective communication
  • Maintain internal data regarding system set-ups, reporting and notification for customers
  • Provide customer support on all issues experienced by ATS customers
  • Explain procedures related to the monitoring and processing of alarms to customers
  • Diagnose and rectify customer issues with the purchase and selection process of alarm equipment
  • Maintain spreadsheets, records, processes, procedures and documentation of system designs
  • Vehicle inventory control of alarm equipment and all other products used by ATS
  • Ensure workplace cleanliness and proper maintenance of equipment
  • Maintain a current knowledge of industry trends in products, procedures and services
Qualifications:
  • The requirements listed below are representative of the knowledge, skill, and/or ability required:
  • High School diploma or GED required
  • 2 years of security systems experience required
  • Must be PC literate with at least basic knowledge of Microsoft Word and Excel
  • Strong organizational skills
  • Ability to read and interpret documents such as operating and maintenance instructions and procedure manuals
  • Must be capable of writing routine reports and correspondence
Contact:
Apply online at www.Acadian.com. Click Careers\ Acadian Total Security Careers\ Current Opening.

Date Posted: 7/3/17