Job Title: Service Technician
Full-time
Job Description:
- Install, maintain, and trouble shoot alarm equipment issues
- Establish and maintain customer relations through pro-active and effective communication
- Maintain internal data regarding system set-ups, reporting and notification for customers
- Provide customer support on all issues experienced by ATS customers
- Explain procedures related to the monitoring and processing of alarms to customers
- Diagnose and rectify customer issues with the purchase and selection process of alarm equipment
- Maintain spreadsheets, records, processes, procedures and documentation of system designs
- Vehicle inventory control of alarm equipment and all other products used by ATS
- Ensure workplace cleanliness and proper maintenance of equipment
- Maintain a current knowledge of industry trends in products, procedures and services
- The requirements listed below are representative of the knowledge, skill, and/or ability required:
- High School diploma or GED required
- 2 years of security systems experience required
- Must be PC literate with at least basic knowledge of Microsoft Word and Excel
- Strong organizational skills
- Ability to read and interpret documents such as operating and maintenance instructions and procedure manuals
- Must be capable of writing routine reports and correspondence
Apply online at www.Acadian.com. Click Careers\ Acadian Total Security Careers\ Current Opening.
Date Posted: 7/3/17