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Supervisor - Direct Sales

Cox Communications/Lafayette, LA
Job Title: Supervisor - Direct Sales
Full-time
Job Description:
  • May be daily point of contact for outsourced DSR activity.
  • May identify new potential vendor business partners and manage performance of current vendors.
  • May support and develop relationships with third-party resources to drive PSU growth.
  • May partner with Training Dept to create/update materials and provide ad hoc training.
  • Remains current on all Cox product information.
  • Conducts meetings with direct reports as needed, attends and participates in company meetings as required.
  • May develop and manage sales contests and/or incentives.
  • May create and provide reporting as needed.
  • Monitors and ensures compliance with all company policies.
  • Contributes to the development of processes to improve efficiencies.
  • Disseminates and supports company goals and direction as announced.
  • Collects and shares competitive intelligence to direct reports and other key business partners.
  • Conducts performance reviews for all direct reports.
  • Supports, effectively communicate and executes on new initiatives.
  • Communicates and supports all current and upcoming sales and marketing plans/strategy to all direct reports.
  • May serve as point of contact for escalated customer concerns.
  • Oversees daily operations of direct reports.
  • Provides critical leadership to insure proper communication and workflow among direct reports and internal business partners.
  • Develops team members to promote career pathing and succession planning.
  • May establish and leverage business alliances with key internal and external partners including but not limited to leasing staff and realtors.
  • Tracks and analyzes daily activity reports to ensure productivity.
  • Conducts regular in-field coaching and performance evaluations of sales representatives.
  • maintaining quality customer service and customer retention.
  • Responsible for recruiting, hiring, training, developing and motivating direct reports to ensure direct residential sales and installation goals are achieved while
  • Supervises, trains, develops and provides performance feedback to direct reports in order to achieve all sales goals.  Provides individualized and ongoing coaching to ensure efficiency and productivity of all team members.
Qualifications:
  • High School Diploma, GED or equivalent work experience required
  • 2 years of experience required in related field (i.e. Marketing, Sales, Sales Operations, etc.)
  • Intermediate level of experience using Microsoft Office Suite (Outlook, Word, PowerPoint and Excel) in a work setting
  • Valid state driver’s license, good driving record, reliable transportation
  • Certifications and licenses, as required by state and municipal laws
  • Excellent interpersonal, presentation, and collaborative skills to work effectively with teams throughout organization
  • State Licensing may be required to sell Home Security
  • Preferred:
  • AS/AA or BS/BA degree in related discipline strongly desired (i.e. Marketing, Business, etc.).
  • 2+ years of recent experience in a sales management role highly preferred.
  • Knowledge of local market, local contacts
  • Experience in telecommunications industry desired.
  • Technical Certification in related discipline strongly desired.
  • Experience in home security sales meeting quotas
Contact:
Apply online at https://jobs.cox.com.  Job Number: 1710551
Date Posted: 6/22/17