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Parts Salesperson

Company Name Withheld/Lafayette, LA
Job Title: Parts Salesperson
Full-time
Job Description:
  • The Parts salesperson provides over-the-counter direct sales to customers, takes orders in-person and by phone, and supports the overall success of store operations through promotion of sales programs and other customer and team-related activities. Sales activities focus on aftermarket automotive replacement parts, and may include the sale of heavy-duty parts
  • Essential functions:
  • Attend work every day, on time, as scheduled, unless management authorizes time off
  • Demonstrate courteous, respectful, and kind conduct towards every employee and customer
  • Cooperate and coordinate well with coworkers and as team member
  • Perform job duties in compliance with legal, regulatory, and company safety guidelines, practices and policies
  • Maintain neat, clean and professional appearance
  • Provide exceptional customer service including assisting in determining parts needed, offering options to solve customer problems, and diffusing situations involving an upset or dissatisfied customer
  • Research parts availability through computer and catalogs for stock numbers, inventory status, and pricing
  • Locate and pull parts for orders, check in, put up straighten, dust, and rearrange stock as needed
  • Handle cash and credit transactions; properly invoice/credit customer accounts
  • Prioritize the order of delivery items and assign deliveries to drivers, if applicable
  • When needed deliver orders for customers in a timely manner
  • Correctly handle new and defective core returns from customers, insure proper customer credit and complete necessary paperwork
  • Open and/or close store if given key holder responsibility
  • Work home store inventory/assist in other locations, if assigned
  • Clean (pick-up trash, sweep, mop, etc.) and maintain inside and outside of building area
  • Perform any other task as requested or assigned by immediate supervisor, his/her designee, or other management/supervisory employee
Qualifications:
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily
  • The requirements below are representative of the knowledge, skill, and/or ability required
  • Must have a valid drivers license with clean driving record
  • High school diploma or general education degree (GED)
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • ASE certification preferred but not required
  • 3 years automotive experience
  • 2 years customer satisfaction experience
Contact:
Please email your resume to fs_lopez007@hotmail.com.

Date Posted: 6/16/17