Welcome to the job board! Below you will find various available positions. If you click on the title, or on read more, it will take you to a page with a full description of the job posting. To search for a specific job press Ctrl+F to open up a search bar in your browser. It will only search the current page you are on, so it is important to remember to refresh your search when you go to a new page of openings.

Voice & Network Administrator (VoIP)

CGI/Lafayette, LA
Job Title: Voice & Network Administrator (VoIP)
Full-Time
Job Description:
  • Respond to incoming work orders, trouble tickets, and emails regarding equipment of connectivity problems
  • Create documentation on voice configurations, network mapping, circuit identification and processes
  • Maintain policies and procedures for voice infrastructure deployments
  • Collaborate with Engineering teams to determine network capacity and implement strategic plans
  • Support overall network infrastructure, which includes providing performance testing, physical wiring support and configuration, and LAN closets maintenance
  • Support VoIP infrastructure including call management system, voicemail, physical telecom devices and wire management for voice and data connections
  • Actively monitor FootPrints ticketing system or email for new support inquiries and requests. Respond to issues in a timely manner, communicate necessary information to relevant support teams & impacted staff, and document resolution
  • Maintain a data repository and knowledge base of information related to systems and devices that are supported by both the Network and Voice Administrators
  • Participate in strategic planning exercises to develop and implement new technology or equipment into the IT infrastructure 
  • Proactively conduct performance testing for network continuity, ensuring that all circuits and networking equipment is operating at peek potential
  • Provide administration, installation and support for physical phones and voicemail to staff including conference call services
Qualifications:
  • Working knowledge of VoIP architecture, voicemail, and call management systems
  • Experience with network wiring infrastructure, and general network management best practices 
  • Proven ability to configure and maintain routers, switches, and access points
  • Strong knowledge of networking management and analysis tools
  • Strong technical knowledge of current and legacy network hardware, software, protocols and internet standards
  • Installs, tests and repairs telecommunications and network equipment. Interfaces with client at client site. Performs all functions to meet customer and company specifications and to client’s satisfaction 
  • Minimum of Associates Degree in Computer Science or Engineering
  • 3-5 years of experience in related field or as a network administrator/engineer
  • Industry standard certifications such as: CCNA, CCNP, CCIE
Contact:
Apply online at https://goo.gl/1kfCwe.

Date Posted: 4/21/17